FAQ

NEW COVID-19 GUIDELINES:

  • If you are experiencing any COVID related symptoms or have had contact with anyone that is experiencing symptoms, please stay home.

  • If you have travelled outside of Canada within the last 14 days, please isolate for the recommended period. We are happy to re-book your session.

  • We are currently waiving our late cancel fees.

  • We ask you to arrive no earlier than 5 minutes before class start.

  • We will be thoroughly cleaning and disinfecting the equipment after each use.

  • Please bring your own towel and water bottle

  • We ask you to PLEASE WEAR A MASK for the safety of our staff and other clients!

 

 

Do you have virtual LIVE classes?

Yes, we do! We have LIVE classes every day, as well as an ON-DEMAND video selection.

When should I arrive?

Arriving 5 minutes before class start is plenty of time to  get your mat ready.

Do I need to wear a mask?

For the safety of our staff and other clients, we will be wearing a mask and highly recommend you doing so as well!

Do I need my own mat?

Due to COVID-19 precautions, please bring your own mat.

 

What should I wear?

Wear clothing that makes you feel comfortable, and that you can move around in. A comfortable shirt and pants/shorts are your best bet. Socks are not necessary, and shoes are not worn in the studio.

 

Do I need to bring anything else for class?

We recommend a water bottle to hydrate during class. We currently removed our water station due to COVID-19 guidelines.

 

Do you have change rooms?

Yes, we have two large bathrooms/change rooms.

How do I pay?

You can purchase your class online before you arrive, by credit card or advanced e-transfer. We do not currently accept debit.

Do I have to sign-up for a class online/Pre-register for a class?

Yes, signing up in advance allows the instructor the ability to set the class up for you and it also ensures that you have a spot in class and you don’t get put on the waitlist, as select classes tend to get pretty full.

We of course allow drop-ins. Please just make sure you arrive 10-15 minutes before the start of class. 

Do you sell GIFT CARDS?

We DO. You can buy them from our MindBody website, or you can contact us at 

westdalepilates@gmail.com

 

Have any questions? ASK AWAY

Send us an email.

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©2020 BY WestdalePilates                                                 1036 King Street West, Hamilton, Canada                          905.746.5909  westdalepilates@gmail.com